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Amid and past the COVID-19 crisis, the need for jewellery companies to alter, adapt and evolve is the only certainty. “The winners are going to be those that can balance between presenting the merchandise online and selling online, and on the identical time having a shop where the buyer can have a physical experience,” he explains. As an indicator, online retailer Kogan.com recorded sixty two,000 new customers and a 50 per cent enhance in gross sales in the course of the month of March. “It has been very strange, surprising,” observes Roland Lorie, CEO IGI, who relies in Israel.

A decade on from Jeweller’s first State of the Industry Report, the jewellery retail trade – mirroring the broader retail sector – has undergone momentous change. There is little doubt the past 10 years have led to significant change in the Australian jewelry landscape – yet evaluation of the information by …

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